Frequently asked questions
All our tours are in private. We do not arrange shared tours. Price includes transportation in a modern, comfortable and air-conditioned vehicle, driver and professional tour guide. Our guides are licensed, knowledgeable and experienced tour guides.
All our tour guides are fluent in English. Some of them speak fluently also in German, French, Italian, Portuguese, and of course in Spanish. You can select the tour language at time of booking.
How to book
You can create your personalized day-to-day itinerary, or you can also write us and we will prepare a customized itinerary for you. To move forward with booking, we require you fill out the corresponding tour forms on our website and make paymet online. We will then get back to you with all the details of the services you have booked.
You can combine any half day tours as you like to do a full day tour (i.e. City Tour + Jewish Tour, City Tour + Tigre Tour, etc.). Should you not find a tour that suits you, we will gladly tailor one according to your preferences.
Booking in advance
You can contact us at any time. However, to ensure availability we recommend booking in advance according to the following schedule:
- High touristy season (December - March): 1 month in advance
- Low touristy season (April - November): 1 week in advance
We have flexible cancellation policies. Please look at each tour information to see the details.
Who will be your tour guide?
After we have received your booking request, we will check our staff availability and will asign a guide to work with you on the requested date and hours. We will inform you the name of your tour guide. Quality of service and itinerary will be the same with any of our expert guides. Jewish tours are conducted by Jewish guides.
If it is your first time in BA, taking a city tour and going to a tango show is a must. For the remaining days we recommend the Tigre Tour to see the Delta of the Paraná river, the Gaucho Tour to see the countryside or the trip to Colonia del Sacramento (Uruguay). Those are the "best seller" tours in Buenos Aires. The Jewish Buenos Aires tour is a very interesting thematic tour to learn about the Jewish community in BA.
Pick up and meeting point
Your private tour guide will pick you up at the agreed time and place.
- Hotel: at the lobby
- Private apartment: at the entrance of the building
- Cruise Ship / Airport: at the arrivals hall. The guide will wait for you holding a sign with your name on it
Your private driver will wait for you at the arrivals hall holding a sign with your name on it. No matter your flight arrives earlier or it is delayed, the driver will be there at the same time your flight lands (we track your flight arrival time). After meeting you, he will help you with your luggage and take you to the selected drop off point (hotel, apartment or cruise ship terminal).
Your personal driver will pick you up at the agreed time and place to take you to the airport. Recommended pick up times are:
- International Airport (EZE) – 3 hours prior to flight departure time
- Domestic Airport (AEP) – 2 hours prior to flight departure time